At Alyson Auto Warranty (“Alyson Auto Warranty”, “we”, “us”), accessible from alysonautowarrantyus.com, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy explains what information we collect, how we use and share it, how we protect it, and the choices and rights you have, including how to opt out of the sale or sharing of your personal information.

Information we collect

Information you give us

  • Contact details: name, email address, phone number, ZIP code and state (for example when you request a quote, file a claim or contact us by phone, email or our website forms).
  • Vehicle details: year, make, model, mileage, ownership and whether the factory warranty is still active.
  • Service-related information: details about the plan you are interested in, your contract, claims and service requests.
  • Messages: anything you tell us by phone, email, text or our forms.

Information collected automatically

  • Your IP address, browser and device type, pages visited, the page that referred you, and advertising campaign details (such as UTM codes and click IDs).
  • A record of your consent to be contacted, including the exact wording shown, the date and time, your IP address and the page you were on. We may use a third-party service to keep a certificate of this record.
  • Information from cookies and similar technologies. See Cookies, analytics and advertising.

Information from others

Vehicle service contract providers and administrators may send us information about plans you apply for, buy or claim under. We may also use data providers to verify or complete contact and vehicle details.

How we use your information

  • To prepare your quote and contact you with vehicle service contract plans and prices for your car.
  • To provide and manage our services, including processing your contract, claims and reimbursement requests.
  • To respond to your inquiries and provide customer support.
  • To contact you by phone, text message and email about your request, with your consent.
  • To run, secure and improve our website, prevent fraud and fix problems.
  • To measure and improve our advertising.
  • To communicate service status, contract updates and promotional offers (promotional messages only if you have opted in).
  • To meet legal and regulatory obligations.

How we share your information

We do not sell, rent or share your personal information with third parties except as described here:

  • Vehicle service contract providers and administrators that issue and service the plans we offer, so they can price your plan, issue your contract and handle claims.
  • Service providers that work for us, such as hosting, email, phone, payment, analytics and consent-recording companies. They may use your information only to provide services to us.
  • Marketing partners who offer vehicle protection or related products, only where permitted. When we receive payment for this, it may be a “sale” of personal information under some state laws. You can opt out at any time.
  • Legal and safety reasons: to comply with law, respond to lawful requests, protect our rights, or in connection with a merger or sale of our business.

Calls, texts and emails

When you submit a quote request and agree to be contacted, we and the companies named in our consent notice may call or text you at the number you provided, including with automated technology or prerecorded messages. Your consent is not a condition of any purchase. Message and data rates may apply.

You can stop texts at any time by replying STOP, ask any caller to stop calling you, use the unsubscribe link in our emails, or make a request online. We keep an internal do-not-contact list and honor these requests.

Cookies, analytics and advertising

We use cookies and similar tools to keep the website working, understand how it is used (for example, Google Analytics) and measure our advertising (for example, the Meta Pixel). Some advertising tools may be considered “sharing” of personal information for cross-context behavioral advertising under some state laws.

You can block or delete cookies in your browser settings, though this may affect parts of the site. If you opt out of sale and sharing, or your browser sends a Global Privacy Control signal, we turn off advertising tracking for your browser and treat the signal as a request to opt out.

Data security

We implement a variety of security measures to maintain the safety of your personal information, including encryption in transit, access controls, two-factor sign-in for staff and secure server infrastructure, to protect your data from unauthorized access, alteration, disclosure or destruction. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your privacy rights

Depending on where you live (for example California, Colorado, Connecticut, Virginia, Utah, Texas, Oregon and other states with privacy laws), you may have the right to:

  • Know and access the personal information we hold about you, and get a copy of it.
  • Delete personal information we collected from you, with some legal exceptions.
  • Correct inaccurate personal information.
  • Opt out of the sale or sharing of your personal information, and of targeted advertising.
  • Not be discriminated against for using your rights.

To use these rights, visit Do Not Sell or Share My Personal Information, email support@alysonautowarrantyus.com or call (833) 430-5735. We will verify your request by matching the details you provide with the information we hold, and respond within 45 days (we may extend this once where the law allows). An authorized agent may make a request for you; we may ask for proof of authorization. If we deny a request, you may appeal by replying to our response.

We do not sell or share the personal information of people we know to be under 16.

Data retention

We keep personal information for as long as needed for the purposes above, including to keep records of consent, contracts and claims, to resolve disputes and to meet legal obligations, and then delete or de-identify it.

Third-party websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

Children's privacy

Alyson Auto Warranty does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected such information, we will delete it as soon as possible.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal requirements. We will post updates on this page with a new “last updated” date and provide notice when changes are significant.

Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us: